FAQs

FAQs

The More Miles Journie Rewards Programme is a loyalty initiative designed to reward customers loyal to the Sol and and ESSO™ brands by offering them points for every litre of fuel or Sol Gas purchased. These points can then be converted to discounts at the pump or on Sol Gas purchases.
  • You earn points every time you purchase fuel or Sol Gas at participating Sol and ESSO™ Service Stations.
  • You earn more points per litre as you progress through the tier status levels: Blue, Silver, Gold and Platinum.
  • The value of these points will accumulate on your account and can be used toward fuel or Sol Gas purchases at any of our Sol or ESSO™ Service Stations at your convenience.
  • Points can be redeemed in full or in part at any time.
  • Members of the programme have access to exclusive specials and promotions, as well as VIP event experiences.
No, the programme is free to all members.
Visit us at www.moremilesrewards.com and register to become a member by selecting Join Us.
The online process is easy and should take approximately 60 seconds to complete.
  • Members must be eighteen (18) years or over to participate in the programme.
  • Ownership of a vehicle is not required and the card is linked to the member and not the vehicle.
There are two (2) ways you can accumulate and redeem points.
  • Present the More Miles app on your phone showing your card page; or
  • Present your More Miles card when making your purchase of fuel or Sol Gas.
  • Download the mobile app from Google Play or App Store to your mobile phone.
  • If you are a member, you can select Sign In
  • If you are not a member, you can select Join Us
Lost, stolen or damaged membership cards will be replaced for a fee of BDS$10. The More Miles Journie Rewards programme will not be responsible for any account activity whilst the card is not in possession of the member.
No, points are earned and accumulated with every litre of fuel or Sol Gas purchased.
There are four (4) tiers: Blue, Silver, Gold and Platinum. As you progress through the tiers, the points per litre received increases.
  • Blue: 2 points per litre
  • Silver: 3 points per litre
  • Gold: 4 points per litre
  • Platinum: 6 points per litre
Tier level upgrades may occur either automatically on reaching the requisite threshold required for upgrade within 12 months or upon selection as part of a special promotion.
Points are earned at the new tier level immediately after an upgrade/downgrade.
Tier levels are assessed on the anniversary of your membership sign up date. Members keep the tier level they reached on their anniversary date for 12 months after this date.
Points are converted to discounts at a rate of BDS $0.01 per point. Litres are used to determine the tier level on the members account. The higher the tier level, the more points received per litre of fuel purchased.
On the membership anniversary date each year, accumulated litres on the account revert back to zero. Every 12 months, each member must reach the requisite threshold for a particular tier to maintain their tier level for the following year.
Each member retains their previously accumulated points on moving to a new tier.
Points are only awarded on gasoline, diesel and Sol Gas transactions.
Points can only be redeemed for gasoline, diesel and Sol Gas.
Points are credited immediately after the transaction is completed. If you are unable to view a transaction on your account within 48 hours of purchase, please email us at info@moremilesrewards.com or contact our Customer Experience team at 246-467-4730 or 852-4730.
Points earned at both Sol or ESSO™ Service Stations can be redeemed across the Sol and ESSO™ Service Stations network.
No, the points do not expire. However, if a customer's account is inactive for more than eighteen (18) months, the account will be deactivated and the accumulated points will no longer be available.
You can view your transaction history via the More Miles Rewards Mobile app. Alternatively, you may log into your account at www.moremilesrewards.com, select My Account and view details under the Transaction History link.
At this time, points cannot be transferred to another member.
Log into your account at www.moremilesrewards.com, select My Account and make the changes in the Edit Profile section.
If the card is lost, there are three methods to contact us
If the card stop working, there are three methods to contact us
  • Fill out the Contact Us Form on the More Miles Journie Rewards website www.moremilesrewards.com
  • Email us at info@moremilesrewards.com
  • Call the Customer Experience team at 246-467-4730 or 852-4730. Opening hours 8:00 am - 4:30 pm EST Local Time
There are three methods to contact us
  • Fill out the Contact Us Form on the More Miles Journie Rewards website www.moremilesrewards.com
  • Email us at info@moremilesrewards.com
  • Call the Customer Experience team at 246-467-4730 or 852-4730. Opening hours 8:00 am - 4:30 pm EST Local Time

Contact us


Can't find what you're looking for? Please contact our Customer Experience Team at 246-467-4730 or 852-4730